What is your refund and return policy?
We accept returns up to 30 days after order date, if the item is unused and in its original condition
Questions on how to initiate a return and shipping issues
We accept returns up to 30 days after order date, if the item is unused and in its original condition
To initiate your return, visit our return portal at https://parfait-lingerie.happyreturns.com
Once your return is received and inspected, we will notify you if your return is accepted or declined.
We currently only ship to the continental United States, including Hawaii and Alaska.
We can only do returns or refunds for PARFAIT items purchased directly from us through our online store.
Yes, once you start a return you can chose to do an exchange for a different size of the same item. You can start a return from our return portal here https://parfait-lingerie.happyreturns.com
We offer flat rate USPS shipping for $7.99 for all continental US orders. $12.99 for Hawaii/Alaska.
We ship via USPS and your order should arrive within 3-5 business days in continental U.S., 7-10 business days in Hawaii/Alaska after placing your order. We also offer expedited 2-3 business day shipping for $14.99 in continental U.S. and expedited 3
Yes, we offer expedited 2-3 business day shipping for $14.99 to continental U.S and 3-5 business day shipping for $19.99 to Hawaii/Alaska, this rate is available to all orders, except Canada orders.