How do I start a return?Updated 3 months ago
To initiate your return, visit our return portal at https://parfaitlingerie.com/apps/redo/account/login
Enter your order number and zip code so that your order can be found by the system. Orders can only be returned within 30 days of the order being placed. If the order is outside this time window the system will not allow a return. Sale Items marked as Final Sale are not eligible for returns or exchanges. Returns or exchanges past the 30 day window are not accepted, no exceptions.
Canada Order Returns: Orders will be charged a CAD $14.95 fee for returns.
UK Order Returns: Orders will be charged for full return shipping cost.